We are a high-grade company that supply ground transfers services in Los Cabos area.With a large experience providing transportation solutions to national and international travellers back and forth from and to: San Jose Del Cabo Airport & Cabo San Lucas Private Airport to their resort, hotel or private condominium.Cabo Shuttle Transportation is born and founded by Armando Campo Polo, Owner & Admin Management along with the need to satisfy exceptional shuttle requirements at Los Cabos.What can you expect booking with us?Since the moment you reserve you will automatically receive an email confirming all your transfers details. With Us you can pay upon arrival! No more stress! you are on vacation and you should be having a good time, we help you to enjoy our beautiful destiny.Our Mission is drive you comfortably from your pick up point to your drop off always respecting your security, luggage & schedule.
How do I open an independent hotel, resort, or inn? I am often asked this question, but before I answer, let me begin by asking you a couple of questions.Does the idea of being your own boss sound appealing to you? Is the thought of sharing your corner of the world with guests intriguing? Have you ever thought about owning your own hotel, resort, or inn but are not sure where to start?If you have answered yes to any of these questions, this audiobook is for you. It is designed to get you started if you have dreams of becoming a successful hotel, resort, or inn proprietor.It will:Take you through the process of finding the right locationExplain why you need an organizational strategy for your hotel, resort, or innShow you how to design your management strategyHelp you develop an operation manual and show you how it worksAnd tell you what you need to know about outsourcingAs a travel authority with decades of hotel, resort, and inn visitation experience, I want to share my expertise and knowledge with potential hospitality property proprietors who want to start setting up their own property. 1. Language: English. Narrator: Gerry MacPherson. Audio sample: http://samples.audible.de/bk/acx0/158149/bk_acx0_158149_sample.mp3. Digital audiobook in aax.
Your Full Guide to Owning & Operating a Hospitality Property - Successfully: Independent Hotel, Resort, Inn or Bed & BreakfastHow do I open or grow my hotel, a resort, inn, or bed and breakfast?This is a question I am often asked, but before I answer, let me begin by asking you a couple of questions.Is the idea of being your own boss sound appealing to you?Is the thought of sharing your corner of the world with guests intriguing?Have you ever thought about owning your own independent hotel, resort, inn, or bed and breakfast, but are not sure or the steps to take to ensure success?If you have answered yes to any of these questions, this audiobook is for you.If you have dreams of becoming a successful independent hotel, resort, inn, or bed and breakfast proprietor, this audiobook is designed to get you started and to grow your business.Your Full Guide to Owning & Operating a Hospitality Property - Successfully will share you more than just quick-fix tactics but instead how to develop successful long-term operation methods.We understand how busy you are, so the audiobook is divided into four separate series.They include:Series 1 - Your Hospitality Property Organizational StructureWhere to StartYour Organizational StrategyYour Management StrategyYour OperationOutsourcingSeries 2 - Employee DevelopmentThe Right MindsetHiring WinnersEmployee TrainingEffective Communication Will ImproveYour PropertyCustomer ServiceCustomer ComplaintsHow to Upsell How to FireSeries 3 - Marketing for Your Hospitality Properties SuccessYour Marketing StrategyBrandingEffective WebsiteGuest List BuildingSocial MediaCreating a Successful Blog 1. Language: English. Narrator: Gerry MacPherson. Audio sample: http://samples.audible.de/bk/acx0/163586/bk_acx0_163586_sample.mp3. Digital audiobook in aax.
This book is designed for an independent hotel, resort, and inn owners or managers who do not have the benefit of management training or a ready-made organizational structure, branding, and marketing that chain properties provide.This book is for hospitality property owners and managers that are basically doing it on their own.If you’ve ever asked yourself any of the questions below, you’re in the right place.“How can I get more guests?”“How can I encourage my guests to return?”“How can I organize my business so I don’t have to be there 24/7?”“How can I find and keep the right employees?”“How can I market so I reach my target clientele?”“How does my hospitality property compare to my competition?Over the years, I have met many amazing hospitality property owners who for one reason or another have had difficulties with different aspects of running their business. This book will give you the resources to help you clear the most common hurdles many hospitality property owners and managers face.I’ll give you the tools to discover the type of owner/manager you are: A business opportunist, a supervisor, or a skilled worker.How to determine and set a plan to achieve your goals.Explain why you need and how to create a hotel, resort, or inn organizational strategy.The importance of excellent customer service along with proven tips and techniques you can use to impress your guests.Ways to improve your chain of service.Marketing strategies that work today.The importance of social media and how to benefit from the major platforms.How to wow your guest so not only will they want to return but will become ambassadors for your property. I want to contribute to a strategic vision for every independent hotel, resort, and inn wishing to create a happy and fulfilling experience for their cust 1. Language: English. Narrator: Gerry MacPherson. Audio sample: http://samples.audible.de/bk/acx0/158145/bk_acx0_158145_sample.mp3. Digital audiobook in aax.
Rogla is a ski resort located on the southwestern face of Rogla mountain in the municipality of Zre e, Slovenia. The main hotel and sport area opened in late 1975 and sit at an elevation of 1517m.In 1974 Unior's management commissioned studies for the development of Rogla as a ski resort, the road leading to the peak was also widened and the first ski lifts were built.In 1978 construction began on hotel Dobrava in Zre e and hotel Planja on Rogla. In 1980 hotel Planja opened together with new ski lifts and by 1981 hotel Dobrava had also opened, along with a new swimming pool and athletics-football stadium.
Research Paper (postgraduate) from the year 2010 in the subject Hotel Industry / Catering, grade: A, University of Brighton (School of Service Management), course: Contemporary Issues in International Hospitality, language: English, abstract: The purpose of this paper is to initiate a discussion on the feasibility of customer-centric revenue management [CCRM] in the hotel industry. Therefore, the requirements of this practice will be analysed to define subsequently implementation strategies, which are based on a framework of customer loyalty and profitability. Further, these implementation strategies will be used to analyse the execution of CCRM in a casino resort hotel. The paper will conclude with a discussion on the feasibility of CCRM by summarizing implementation challenges and by assessing its potential effect on customers' perception of fairness in revenue management.
Diploma Thesis from the year 2003 in the subject Hotel Industry / Catering, grade: 1,5, Ecole hôtelière de Lausanne, 107 entries in the bibliography, language: English, abstract: This study summarises relevant literature on traditional and online distribution channels and gives an insight in the management of hotel's room reservation processing as well as potential consequences of intrinsic service failures. Since it was assumed that differences in distribution channel treatment do exist in hotels, investigation was focused on telephone and e-mail reservation channels as the ones with the strongest utilization rates. Therefore, hypothesises were formulated to undertake research on both channels in comparison to room reservation transformation rates, frequency of focal points of service failures and the potential influence of category, size and location as specific hotel characteristics. In order to carry out the investigation, an online questionnaire was established in co-operation with university and industry room reservation professionals. The actual study focused on the Austrian three to five star hotel segments since these categories were expected to provide all relevant investigated communication channels. The aim was to find comparable results to Swiss figures. Therefore, a sample of 800 hotels was contacted. 89 hotels or 11.4 per cent replied in total. The statistical analysis pointed out that the telephone channel tends to be still slightly more efficient than the e-mail. A correlation with hotel characteristics showed that location did influence channel's efficiency rates among the investigated hotels. These results indicated that hotels in big cities had higher room transformation rates on average than properties in resort destinations or any other location. Category as well as number of guest rooms did not provide significant dependence on this transformation ratio. In contrast to efficiency, all hotel characteristics illustrated significant influence on frequency of focal points of service failures. The frequency of focal points of service errors, however, differed in relevance among telephone and e-mail reservation channels. Even if the findings pointed out that focal points of service failures seemed to be mainly emphasized by 'indefinite guest confirmations' and 'refusals due to unavailable room preferences' on both channels, channel specific errors such as Spam illustrated very common problems in the usage of e-mail reservations. Finally, this paper compared the findings with results of earlier studies and gave hoteliers a recommendation on short- and long-term channel management.
'The 3rd Edition of Resorts: Management and Operation is a summary of almost 30 years of thought, analysis, and research into the field of resort management written from a business viewpoint yet takes into account the unique structure of resorts. The text is divided into three sections. Each section has a philosophical basis for the inclusion of the subsequent principles and practices.The first section covers major types of resorts: those that are mountain-based, beach-based and golf/tennis based. Two chapters are devoted to each of the various resort types. The first chapters of each resort type focuses on development issues with the impact on operations noted throughout. The second chapter in each resort type deals with guest profiles and management issues. The second section highlights what makes managing a resort different from managing a 'regular' hotel. The final section features a newly expanded chapter on spas, pools, and indoor water parks along with individual chapters on specialty resorts, cruise ships and casinos, reflecting the importance of these types of properties'--Provided by publisher.
Get the most comprehensive guide to destination management! From tours to transportation, from entertainment to local rules of etiquette, the destination management company (DMC) is the premier resource that utilizes the right venue, location, speaker, and vendor to ensure a highly professional and successful program. Choosing the right DMC can make - or break - an event. Written by an experienced destination manager and endorsed by the leading association of destination managers, The Guide to Successful Destination Management provides a one-stop resource for hotel and resort destination managers and meeting/event planners who want to find the best DMC for their customers. Throughout the pages of this book, event professionals learn how to identify, select, work with, and evaluate the DMCs that will most benefit their guests and their organization. From planning a simple meeting for a board of directors to a major citywide event, The Guide to Successful Destination Management clearly covers all the critical resources and outlines the necessary steps to ensure successful decisions every time. The Guide to Successful Destination Management features: Association of Destination Management Executives (ADME) Accepted Practices and Guidelines Advice and guidance on everything from food and beverage to risk management and ethics Sample forms, letters, and contracts Real-world case studies A practical ethics quiz